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Frequent Asked Questions
Do you provide Pan-India delivery for all products?
Yes, we offer secure, fully insured Pan-India delivery. Whether it is a delicate crystal centerpiece or a heavy trousseau trunk, our packaging ensures your premium gifts arrive in immaculate condition.
What is the standard delivery timeline?
Standard in-stock items are typically dispatched within 48 hours and delivered within 3 to 7 business days. For customized hampers, bespoke trousseau packing, or bulk corporate orders, our team will provide a specific timeline during the consultation process.
Can I track my order once it is dispatched?
Absolutely. Once your order leaves our facility, you will receive an automated email and SMS containing your secure tracking link to monitor the shipment in real-time.
Do you accept bulk orders for corporate gifting and wedding favors?
Yes, we specialize in high-volume, premium gifting. We offer dedicated account managers for corporate clients and wedding planners to ensure seamless execution, from product selection to customized branding and delivery.
Can I customize the contents of a gift hamper or trousseau trunk?
Making every occasion special is at the heart of what we do. You can completely personalize your hampers by selecting specific dry fruits, premium chocolates, silver-plated items, and preferred box materials like velvet, pinewood, or acrylic.
Do you offer engraving or personalized branding on corporate gifts?
Yes, we provide subtle, high-quality engraving and custom logo placement on select premium leatherette items, silver-plated accessories, and luxury packing boxes.
How should I care for my silver-plated and crystal decor items?
To maintain the brilliant finish of your luxury items, simply wipe them gently with a dry, soft microfiber cloth. Avoid using harsh chemical cleaners, abrasive sponges, or exposing the items to excessive moisture, which can accelerate natural tarnishing.